F.A.Q.

Answers to the most common questions

To book a transfer, you can visit our website at https://gvrtransfers.gr/ and follow the simple booking process. Select your pickup and drop-off locations, choose the date and time, and provide any additional required information. Once you have completed the booking, you will receive a confirmation with the details of your transfer.

To ensure the availability of our transfer services, we recommend booking at least 24 hours in advance. However, if you need a transfer on short notice, please contact our customer support, and we will do our best to accommodate your request based on availability.

We accept various payment methods, including major credit cards and online payment platforms. During the booking process, you will be provided with the available payment options. Please note that full payment is required at the time of booking to confirm your transfer reservation.

Our cancellation policy is as follows:

  • Cancellation made at least 48 hours before the scheduled transfer: You will be eligible for a full refund of the booking amount.
  • Cancellation made less than 48 hours before the scheduled transfer: No refund will be provided.

    Please refer to our Terms and Conditions for more details on the cancellation policy.

If you need to cancel your transfer booking, please contact our customer support as soon as possible. Provide your booking details, including the transfer date, reference number, and your contact information. Our customer support team will guide you through the cancellation process and inform you of any applicable refund amount or charges.

Yes, we offer transfer services 24 hours a day, 7 days a week, including weekends and holidays. Our goal is to provide convenient and reliable transportation options to meet your needs.

If you need to make changes to your transfer booking, such as modifying the transfer date or time, please contact our customer support as soon as possible. We will make reasonable efforts to accommodate your request, subject to availability and any applicable fees or charges.

We understand that flight delays are sometimes unavoidable. If your flight is delayed, please notify our customer support as soon as possible with your updated arrival time. We will make every effort to adjust the pickup time accordingly to ensure a smooth transfer.

*If we have another transfer at the same time and date as yours and there is no other vehicle available due to the delay of your flight, you may have to wait for the other transfer to be completed.